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 I remember going to a service call a number of years back that turned into a real hassle for me. A woman called and told me that her kitchen switch wasn't working. All of my men were out and the house was right around the corner so I told her I could come over in about 30 minutes. She said it was fine but if no one answered the door just walk in, the kitchen was to the right; she would probably be upstairs getting ready to go out.
I arrived on time, rang the bell and knocked on the door but no one answered. As instructed I opened the door but instead of walking in, I just put my head in an yelled "Hello" Still no answer, But.... I heard talking coming from the kitchen. I walked in closer to the kitchen and yelled hello a little louder, She came out from the kitchen pantry, welcomed me and showed me the switch. I replaced it, collected our fee and was on my way.
Three days later I had a sheriff show up at my office asking me questions. It seems that this woman was missing her silverware and said the it must have been me since I just walked right in.
After giving my statement, being interviewed for an hour and then having to go back to sign my statement, I finally said enough already, Give me a lie detector test or arrest me. I am the owner of the company and make a very good living and have no need for a few hundred dollars worth of silverware.
They let it go
I will now NEVER go into a home without someone being there, nor will I send an employee into an empty home. Had it been one of my men instead of me, I might have been looking at the suspiciously from that day forward and so would the police.
My policy is that if I have to be there, a homeowner needs to be there as well.
Anyone else have similar stories?
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